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SMH 'code violations and issues that constitute ever increasing risk factors'

Posted January 25, 2013

Stevenson Memorial Hospital (SMH) has become its own health hazard and requires millions of dollars to fund an expansion of the 50-year-old Fletcher Street building, which "fails to fully meet many regulatory (fire, safety and other) requirements as well as falling short of important health care standards such as; patient privacy, infection control, and accessibility."

That's one of the conclusions of the 368 page Pre Capital Schedule A Submission from SMH to the Central Local Health Integration Network (LHIN), signed by hospital board chair John Swindon, and SMH CEO Annette Jones. It was presented Jan. 23 to the Central LHIN and lays bare the initial overview of the proposed major capital project, justifications for funding, and proof of community engagement. In that sense there are 92 pages of support letters from every facet of the community.

At its core, the submission's message is that the physical structure, built in 1962 to serve about 7,000 people, is not much larger than today, which sees it handling over 30,000 cases annually through its emergency department, an area that is about 4,000 sq. ft in space, the lowest ratio in the province. And with a catchment area currently around 55,000 people, and projected to double within the next two decades.

"This is well less than half of documented hospital standard stated in the Hospital Service Needs and Capacity Planning report and creates heightened risks for infection control, patient and staff safety, patient privacy, mobility access, falls prevention and ambulance off-loading protocols," according to the submission's cover letter. "The fact that the main lobby, hospital registration desk, coffee shop, gift shop and entrance to the Hospital are now shared with the Emergency Department triage area and waiting room is unacceptable. A recent Ministry of Health review as well as a HIROC review of these facilities found code violations and issues that constitute ever increasing risk factors for both the Hospital and the Ministry."

The submission suggests that the hospital building is "no longer capable of being renovated, will not support the use of many of today's accepted practices for patient care and environmental controls." And its improvements will deliver "significant cost savings achieved in building management alone with a new Emergency Department."

Highlighted below are two of the key components of the submission report:

"Department Layout:
The current department layout creates serious operational inefficiencies, which negatively impact patient care and staff and physician satisfaction with their working environment. The department is divided into two sections, with acutely ill patients (CTAS 1 to 3) located at one end of the ER and the less acutely ill patients (CTAS 4 and 5) down a hallway in a small "fasttrack area." Nurses who are caring for the acutely ill patients are restricted to staying within that area and are unable to travel down the hall to monitor and care for the less acute patients. This will only allow for 'fast-track' space when there is an extra staff nurse on duty. During the night shift, (10:00 pm to 7:00 am), the fast-track area has to be closed, as it is unsafe to have patients at the end of a hallway and not visible or easily accessible to the staff. This situation reduces the overall capacity of the department during the night, often the busiest time period in an ER for CTAS 4 and 5. The co-location of all patient encounter spaces together would greatly assist in alleviating this problem."

Patient Care Areas:
- Although SMH meets MOHLTC Wait Time Targets, the current department is too small to promote operational and financial efficiency. To facilitate a better flow of patients, and increased volumes with decreased wait time, it is necessary to have more "patient areas" for the patients to be seen and/or waiting within the department;
- Wall-mounted oxygen is only available in 3 of the 4 acute rooms and not available in the other 9 rooms including the fast-track area. Wall-mounted oxygen must be available in all patient encounter spaces;
- The ER does not meet the requirements of the Ontarians with Disabilities Act (2001), and as a result, accessibility for persons with disabilities is compromised. As the population in the hospital's catchment area increases, particularly the population aged 65+, this will become an even greater issue, as incidence of disability increases with age;
- There are only three washrooms in the ER, one of which is the public washroom for the main entrance and main floor of the hospital. Therefore, members of public must enter the ER to use a public washroom, further compromising patient privacy and confidentiality and the ability to maintain infection prevention and control standards; and
- A critical concern is that there is only one "dirty hopper" in the entire ER and it is located in the Trauma room. This location was part of the 1964 design of the ER department. Having the only "dirty hopper" in the Trauma room poses a significant risk in that all potentially infectious bodily fluids and bodily matter is being transported into a Trauma room that is frequently occupied by an acutely ill patient and their family. The current infrastructure exponentially increases the risk of cross contamination from infectious disease. Without a major redevelopment, there is currently no ability to relocate either the Trauma room or the dirty hopper as there is no space within the current infrastructure.

"The space that will be freed up by establishing a new add on ER, OR, DI and Lab wing will be used to enhance and add other clinical and rehab programs, in partnership with other providers, that are currently not available within the community. The mental health services that are currently operated from a separate on site older building will be brought back into the hospital as will the executive and administrative functions," according to the submission."

Click here to send a Letter to the Editor.

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